Most businesses make the mistake of purchasing or renting a printer from a vendor and never hearing from them again. Not only is this a waste of money, but a waste of potential benefits as well. Partnering with your copier vendor has many, various advantages and a lot of them are missed by some companies due to their lack of constant contact. Of course, the benefits a vendor offers are only as good as the vendor itself. Picking the right vendor to partner with is just as important as choosing a copier. To get you started, here are a few questions you can ask yourself when looking for a potential vendor.
How much do they offer?
Go through all the services a vendor has to offer, checking how much benefits you will have access to. List down all your business departments printing needs such as signs or brochures. Can your vendor meet all these needs? While your business may be small at the moment, think about how your business can expand. In the future, your needs may change and become more complex. Is this vendor able to help you with other jobs? Find a full listing of their capabilities and decide from there.
Do some research on the company. Check their track record and reviews. Are their services satisfactory to their current partners? It is important to do some extensive digging on your potential business partner. Sometimes a quick read through their Google reviews should suffice. If they have very few reviews, this may cause concern since you will have no other option but to take their word for it. If you want to be safe, look for companies with many reviews. This way, you can easily separate the good vendors from the bad ones.
Do they have trained technicians on hand ready to go to work on your copier if something goes wrong? Repairing copiers is inevitable and you will definitely need help. Make sure that your vendor has a technician available for you to get your business on track. This not only prevents errors from interrupting the flow of office work, but it also gives you peace of mind, knowing that your vendor has someone ready in case your copier dies.
What happens if the copier you rented does not work the way you want it to? What happens if you are not satisfied with the copiers they have provided? Make sure that your vendor has a Satisfaction Guarantee. This way, whenever their service is not to your liking, you may be able to replace copiers for better ones.
It may seem obvious, but one of the main things one must look for in a potential vendor is if they have the groundwork to support you in a local setting. For example, you have chosen an excellent vendor with great reviews, but is located in an entirely different city. Make sure that you search for vendors that have the right infrastructure to support your business. If one of your copiers breaks down, how fast can they send a technician to get it working again? If their location is far, do they at least have a team of technicians nearby, ready to heed your call? Do they have a nearby warehouse ready with replacement copiers and technology? If they do not have any nearby branches, it is strongly recommended that you find a vendor that is close to your location.
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At Marga Enterprises, we make it our highest priority that all your copier needs are met. Partner with us today! We would love to work with you.
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